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About the Programme Academic Staff Program Qualifications Lessons Matrix of Course & Program Qualifications Turkish Qualifications Framework (TQF) TQF & Program Qualifications
  1. Eskişehir Vocational School
  2. Dep. of Office Management and Secretarial Training
  3. Program in Bureau Administration and Admin.Ass.Tra.
  4. Course Structure Diagram with Credits
  5. Business English I
  6. Description
  • Description
  • Learning Outcomes
  • ECTS Credit Load
  • Course's Contribution to Program
  • Learning Outcomes & Program Qualifications
Last Updated: 30/09/2026

Code - Course Title Course Type Laboratory + Practice ECTS
SEK243 - Business English I III. SEMESTER 3 +0 3.0
Language of Instruction İngilizce
Course Type Required Courses
Course Instructor(s) ÖĞR. GÖR. METE ÖZÇELİK
Mode of Delivery Face to face training
Place of Delivery
Used Educational Platforms
Prerequisites To be successful in the General English course
Courses Recomended None
Recommended Resources Required Reading: Öğr. Gör. Güven Özal (2020) Mesleki İngilizce (Business English), Seçkin Yayıncılık; A. Ashley (2008) İngilizce Ticari Yazışma El Kitabı, Oxford University Press.
Work Placement None
Aims of the Course

Weeks Learning Outcomes Topics Teaching Methods
Week - 1 Introduction to effective basic business communication
Week - 2 Phone calls: learning common patterns and dealing with client contacts
Week - 3 Messages and appointments
Week - 4 Understanding conversations and Welcoming guests
Week - 5 Making contact and Dealing with problems
Week - 6 Hotel, restaurant and flight reservations
Week - 7 Orders, Banking and Finance
Week - 8 Asking and describing contact information; Giving and receiving instructions
Week - 9 Self-acquaintance, introduction and Non-verbal Communication
Week - 10 Meetings and Business presentations development
Week - 11 Organization in presentation and speech; Informational presentations
Week - 12 Business presentation practices and Interpersonal Business communication
Week - 13 Intercultural and International Business communication, Group communication, Teamwork and Leadership
Week - 14 Practices

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Assessment Method and Passing Requirements
Quamtity Percentage (%)
1.Midterm Exam 1 40
Final Exam 1 60
Toplam (%) 100

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