|
Week - 1 |
Passenger Handling Service: Regulations and documents on passenger handling |
|
Week - 2 |
Traffic rights |
|
Week - 3 |
Passenger rights |
|
Week - 4 |
Types of trip; Passengers with Special Requirements |
|
Week - 5 |
Types of trip: Passengers with special need |
|
Week - 6 |
Mid-term exam |
|
Week - 7 |
Potentionally dangerous passengers, Other passengers with special requirements |
|
Week - 8 |
, Documents for travel: Ticket, Flight Coupon, Other documents |
|
Week - 9 |
Check-in Operations |
|
Week - 10 |
Baggage Process: Baggage types, Baggage Check-in |
|
Week - 11 |
Regulations on cabin baggage, Excess baggage procedure |
|
Week - 12 |
Delayed, damaged or lost baggage process |
|
Week - 13 |
Arriving-Departing Passenger Process |
|
Week - 14 |
Final exam |
Anadolu Info Package 
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