Akademik Dersler - İçerik

Knows the basic principles and history of quality, quality management, total quality management.
Defines quality, quality products and services, lists the differences between them.
Defines the importance of quality in organizations.
Explain the emergence of the quality system in organizations.
Explain the indicators of quality management in organizations.
Explains researchers, models, standards and tools that direct total quality management.
Counts the pioneers in total quality management and explains its principles.
Lists total quality management models and features.
Defines total quality standards and tools.
Explains total quality practices in organizations.
Explains total quality management culture, organization and quality improvement tools, quality measurement.
List the standards and legal regulations used in organizations.
Explains the legal regulations about quality in business.
Explain the elements, importance and function of management information system in business.
Defines quality performance measurement and quality strategy in the enterprise.