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LO-1
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Will be able to define the concepts of secretarial and administrative assistantship. |
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LO-2
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Will be able to explain the personal and professional characteristics that a successful secretary should have. |
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LO-3
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Will be able to create joint teamwork with his manager and colleagues. |
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LO-4
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Will be able to explain the place and importance of the telephone in office communication and use the telephone more effectively. |
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LO-5
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Will be able to explain the relationship between professionalism and ethics. |
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LO-6
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Will be able to list the components of an effective image. |
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LO-7
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Will be able to explain the importance of personal development and self-knowledge. |
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LO-8
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Will be able to list the duties and responsibilities of an executive assistant. |