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LO-1
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1. Explain the activities that should be done and the characteristics of hospital architecture before the health institution is established, |
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LO-2
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2. List the polyclinic and clinic services to be offered, characteristics of these services, commissions to be established for effective health services delivery, medical service managers, and their duties, |
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LO-3
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2. List the polyclinic and clinic services to be offered, characteristics of these services, commissions to be established for effective health services delivery, medical service managers, and their duties, |
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LO-4
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3. Explain the ways that clinic support services, like laboratory and visualization, which are critical in delivering effective and efficient polyclinic and clinic services, are offered, |
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LO-5
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4. Define the types and importance of clinic support services, and principles needed for effective clinic services, |
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LO-6
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5. Discuss what management support services are, |
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LO-7
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6. Discuss the importance of coordination and communication, |
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LO-8
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7. Explain the performance concept, its dimensions, performance management process and methods. |