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LO-6
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1. Explains the rules of etiquette, courtesy, and protocol applicable in social life and professional environments.
2. Applies appropriate forms of address, greeting, introduction, and communication in interpersonal interactions.
3. Explains the fundamental protocol rules applicable in official meetings, ceremonies, and corporate settings.
4. Applies rules of professional appearance, body language, and behavior in professional life.
5. Acts in accordance with the principles of courtesy, respect, and ethics in written and oral communication.
6. Evaluates appropriate behavioral patterns in different social and cultural environments.
7. Develops appropriate solutions for communication and behavioral problems that may be encountered in professional and social relationships. |