|
LO-1
|
Knows the basic principles and history of quality, quality management, total quality management. |
|
LO-2
|
Defines quality, quality products and services, lists the differences between them. |
|
LO-3
|
Defines the importance of quality in health. |
|
LO-4
|
Explain the emergence of the quality system in health. |
|
LO-5
|
Explain the indicators of quality management in health. |
|
LO-6
|
Explains researchers, models, standards and tools that direct total quality management. |
|
LO-7
|
Counts the pioneers in total quality management and explains its principles. |
|
LO-8
|
Lists total quality management models and features. |
|
LO-9
|
Defines total quality standards and tools. |
|
LO-10
|
Explains total quality practices in health enterprises. |
|
LO-11
|
Explains total quality management culture, organization and quality improvement tools, quality measurement. |
|
LO-12
|
List the standards and legal regulations used in the health system. |
|
LO-13
|
Explains the legal regulations about quality in business. |
|
LO-14
|
Explain the elements, importance and function of management information system in business. |
|
LO-15
|
Defines quality performance measurement and quality strategy in the enterprise. |