Anadolu Info Package Anadolu Info Package
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About the Programme Academic Staff Program Qualifications Lessons Matrix of Course & Program Qualifications Turkish Qualifications Framework (TQF) TQF & Program Qualifications
  1. Open Education Faculty
  2. Civil Aviation Management
  3. Course Structure Diagram with Credits
  5. Description
  • Description
  • Learning Outcomes
  • ECTS Credit Load
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Last Updated: 20/10/2026

Code - Course Title Course Type Laboratory + Practice ECTS
HİŞ208U - IV. SEMESTER 0 +0 5.0
Language of Instruction Türkçe
Course Type Elective Courses
Course Instructor(s) ASSIST. PROF. DR. ERGÜN KAYA
Mode of Delivery Distance Education
Place of Delivery
Used Educational Platforms
Prerequisites There is no prerequisite or co-requisite for this course.
Courses Recomended -
Recommended Resources -
Work Placement -
Aims of the Course

Weeks Learning Outcomes Topics Teaching Methods
Week - 1 Passenger Handling Service: Regulations and documents on passenger handling
Week - 2 Traffic rights
Week - 3 Passenger rights
Week - 4 Types of trip; Passengers with Special Requirements
Week - 5 Types of trip: Passengers with special need
Week - 6 Mid-term exam
Week - 7 Potentionally dangerous passengers, Other passengers with special requirements
Week - 8 , Documents for travel: Ticket, Flight Coupon, Other documents
Week - 9 Check-in Operations
Week - 10 Baggage Process: Baggage types, Baggage Check-in
Week - 11 Regulations on cabin baggage, Excess baggage procedure
Week - 12 Delayed, damaged or lost baggage process
Week - 13 Arriving-Departing Passenger Process
Week - 14 Final exam

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Assessment Method and Passing Requirements
Quamtity Percentage (%)
1.Midterm Exam 1 30
Final Exam 1 70
Toplam (%) 100

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