|
Week - 1
|
Effective Basic Business Communication: Phone calls, General patterns and dealing with angry people |
|
Week - 2
|
Messages and Appointments |
|
Week - 3
|
Understanding Conversations |
|
Week - 4
|
Welcoming Guests |
|
Week - 5
|
Making contact |
|
Week - 6
|
Solving Problems; Orders; Banking and Finance, Asking and describing contact information, Giving and receiving instructions |
|
Week - 7
|
Introducing and Introducing Yourself |
|
Week - 8
|
Meetings: Developing business presentations |
|
Week - 9
|
Nonverbal communication, Organization in presentation and speaking |
|
Week - 10
|
Information presentations |
|
Week - 11
|
Information presentations |
|
Week - 12
|
Practices of business presentations |
|
Week - 13
|
Interpersonal Business Communication: Negative news and crisis communication |
|
Week - 14
|
Group communication, Teamwork and leadership |
Anadolu Info Package 
Turkish
English