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Week - 1 |
Effective Basic Business Communication: Phone calls, General patterns and dealing with angry people |
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Week - 2 |
Messages and Appointments |
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Week - 3 |
Understanding Conversations |
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Week - 4 |
Welcoming Guests |
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Week - 5 |
Making contact |
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Week - 6 |
Solving Problems; Orders; Banking and Finance, Asking and describing contact information, Giving and receiving instructions |
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Week - 7 |
Introducing and Introducing Yourself |
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Week - 8 |
Meetings: Developing business presentations |
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Week - 9 |
Nonverbal communication, Organization in presentation and speaking |
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Week - 10 |
Information presentations |
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Week - 11 |
Information presentations |
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Week - 12 |
Practices of business presentations |
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Week - 13 |
Interpersonal Business Communication: Negative news and crisis communication |
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Week - 14 |
Group communication, Teamwork and leadership |
Anadolu Info Package 
Turkish 
English