Week - 1 |
Premier Contacts - First contacts, presentation |
Week - 2 |
Jobs in tourisme, grammar : Verbs |
Week - 3 |
Guest services, presentation |
Week - 4 |
Grammar - Verbs, Tenses. |
Week - 5 |
Customer's Arrival at Hotel |
Week - 6 |
Service Floor |
Week - 7 |
Midterm |
Week - 8 |
Customer Requests and Complaints I |
Week - 9 |
Customer Requests and Complaints II |
Week - 10 |
Animations I |
Week - 11 |
Animations II |
Week - 12 |
General Evaluation Units 1, 2 and 3 |
Week - 13 |
General Evaluation Units 4, 5 and 6 |
Week - 14 |
Final Exam |