Week - 1 |
The importance of communication in service sector
|
Week - 2 |
The concept of communication
|
Week - 3 |
Elements of communication process
|
Week - 4 |
Non-verbal communication
|
Week - 5 |
Mass communication
|
Week - 6 |
Organizational communication
|
Week - 7 |
Mid-term exam |
Week - 8 |
Persuasive communication
|
Week - 9 |
Corporate communication
|
Week - 10 |
Conflicts and communication
|
Week - 11 |
Crisis communication
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Week - 12 |
Groups and communication
|
Week - 13 |
Social media and communication-I
|
Week - 14 |
Final exam |