|
Week - 1
|
Introduction to effective basic business communication |
|
Week - 2
|
Phone calls: learning common patterns and dealing with client contacts |
|
Week - 3
|
Messages and appointments |
|
Week - 4
|
Understanding conversations and Welcoming guests |
|
Week - 5
|
Making contact and Dealing with problems |
|
Week - 6
|
Hotel, restaurant and flight reservations |
|
Week - 7
|
Orders, Banking and Finance |
|
Week - 8
|
Asking and describing contact information; Giving and receiving instructions |
|
Week - 9
|
Self-acquaintance, introduction and Non-verbal Communication |
|
Week - 10
|
Meetings and Business presentations development |
|
Week - 11
|
Organization in presentation and speech; Informational presentations |
|
Week - 12
|
Business presentation practices and Interpersonal Business communication |
|
Week - 13
|
Intercultural and International Business communication, Group communication, Teamwork and Leadership |
|
Week - 14
|
Practices |
Anadolu Info Package 
Turkish
English