|
Week - 1
|
Passenger Handling Service: Regulations and documents on passenger handling |
|
Week - 2
|
Traffic rights |
|
Week - 3
|
Passenger rights |
|
Week - 4
|
Types of trip; Passengers with Special Requirements |
|
Week - 5
|
Types of trip: Passengers with special need |
|
Week - 6
|
Mid-term exam |
|
Week - 7
|
Potentionally dangerous passengers, Other passengers with special requirements |
|
Week - 8
|
, Documents for travel: Ticket, Flight Coupon, Other documents |
|
Week - 9
|
Check-in Operations |
|
Week - 10
|
Baggage Process: Baggage types, Baggage Check-in |
|
Week - 11
|
Regulations on cabin baggage, Excess baggage procedure |
|
Week - 12
|
Delayed, damaged or lost baggage process |
|
Week - 13
|
Arriving-Departing Passenger Process |
|
Week - 14
|
Final exam |
Anadolu Info Package 
Turkish
English