Akademik Dersler - İçerik

Weeks	Topics
Week - 1	The Concept of Service and Types of Services at Hotels
Week - 2	Purchasing Process of Services
Week - 3	Purchasing Process of Services
Week - 4	Concepts of Design and Service Design
Week - 5	Concepts of Design and Service Design
Week - 6	Service Design Strategies
Week - 7	Mid Term Exam
Week - 8	The Stages of Service Design
Week - 9	The Stages of Service Design
Week - 10	Value Analysis in Service Design
Week - 11	Value Analysis in Service Design
Week - 12	Process Analysis in Service Design
Week - 13	Service Design Techniques
Week - 14	Final exam