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Week - 1
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The importance of communication in service sector
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Week - 2
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The concept of communication
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Week - 3
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Elements of communication process
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Week - 4
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Non-verbal communication
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Week - 5
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Mass communication
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Week - 6
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Organizational communication
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Week - 7
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Mid-term exam |
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Week - 8
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Persuasive communication
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Week - 9
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Corporate communication
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Week - 10
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Conflicts and communication
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Week - 11
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Crisis communication
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Week - 12
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Groups and communication
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Week - 13
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Social media and communication-I
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Week - 14
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Final exam |