| Language of Instruction |
Türkçe |
| Course Type |
Area Elective Courses |
| Course Instructor(s) |
ÖĞR. GÖR. DR. ERTAN ASLAN |
| Mode of Delivery |
Face to face delivery is present. |
| Prerequisites |
There is no prerequisite or co-requisite for this course. |
| Courses Recomended |
There is no recommended optional programme component for this course. |
| Recommended Reading List |
Kozak, N., Kozak, M.A ve Kozak, M. (2010). Genel Turizm İlkeler-Kavramlar. Ankara: Detay Yayıncılık. Kozak, M. A. (Editör) (2012). Otel İşletmeciliği. Ankara: Detay Yayıncılık. Kozak, N., Özel, Ç. H. ve Karagöz Yüncü, D. (2011). Hizmet Pazarlaması. Ankara: Detay Yayıncılık. |
| Assessment methods and criteria |
Midterm Exam: homework (40) Final Exam: homework (60) |
| Work Placement |
There is no work placement for this course. |
| Catalog Content |
Ethical Concepts-Ethical Theories, Tourism and Ethics, Historical Development of Moral Philosophy, Ahilik, Ethics Principles, Types of Ethics-Business Ethics, Ethical Resources, Ethical Standards, Unethical Issues, Customer Complaints |
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