| Catalog Content |
Effective Basic Business Communication: Phone calls; Messages and Appointments, Understanding conversations, Welcoming guests, Making contact, Solving problems; Orders, Bank and finance, Asking and describing contact information, Giving and receiving instructions, Introducing and introducing oneself, Meetings, Developing business presentations, Nonverbal communication, Organization in presentation and speaking, Information presentations, Persuasion presentations, Business presentation practices, Interpersonal business communication, Intercultural and international business communication, Group communication, Teamwork and leadership. |
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