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  • Graduate School
  • Department of Business Administration
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  • Program in Management and Organization
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  • Quality Management
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Course Title Code Compulsory/Elective Laboratory + Practice ECTS
Quality Management İŞL598 II. SEMESTER 3+0 6.0
Language of Instruction Türkçe
Course Type Elective Courses
Course Instructor(s) PROF. DR. NURAY TOKGÖZ
Mode of Delivery Face to face
Prerequisites NA
Courses Recomended Strategic Management
Recommended Reading List Zerenler, M., & Rıfat, İ. R. A. Z. (2006). Japon Yönetim Anlayışı VE Şirket Ağları (KEİRETSU) Analizi. Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (16), 757-776.Özen, Ş. (2002). Bağlam, aktör, söylem ve kurumsal değişim: Türkiye’de toplam kalite yönetiminin yayilim süreci. Yönetim Araştirmalari Dergisi, 2(1), 47-90.Jayanth Jayaram Sanjay Ahire, (1998),\\\"Impact of operations management practices on quality and time-based performance\\\", International Journal of Quality & Reliability Management, Vol. 15 Iss 2 pp. 192 - 204.Sarah J. Wu , (2015),\\\"The impact of quality culture on quality management practices andperformance in Chinese manufacturing firms\\\", International Journal of Quality & ReliabilityManagement, Vol. 32 Iss 8 pp. 799 - 814.Sun, H. (2011). A systems research on quality management under the MBNQA framework. Total Quality Management & Business Excellence, 22(11), 1195-1211.Evans, J. R., Foster Jr, S. T., & Linderman, K. (2014). A content analysis of research in quality management and a proposed agenda for future research. The Quality Management Journal, 21(2), 17.Spencer, B. A. (1994). Models of Organization and Total Quality Management: A Comparison and Critical Evaluation, The Academy of Management Review, Vol. 19, No. 3, Special Issue: \"Total Quality\", (Jul., 1994), pp. 446-471.
Assessment methods and criteria 1 mid-term, 1 homework per week, 1 final exam
Work Placement NA
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