Akademik Dersler - Tanıtım

Course Title	Code	Compulsory/Elective	Laboratory + Practice	ECTS
Rooms Division Management	TRZ820	VI. SEMESTER	2+2	4.0

Language of Instruction	Türkçe
Course Type	Required Courses
Course Instructor(s)
Mode of Delivery	Face to face
Prerequisites	There is no prerequisites and co-requisites.
Courses Recomended	There is no prerequisites and co-requisites.
Recommended Reading List	1. Emeksiz, M., & Yolal, M. (2007). Konaklama işletmelerinde önbüro yönetimi: getiri yönetimi-odalar yönetimi-bilgi teknolojileri-talep, kapasite ve fiyat boyutlarıyla. Detay Yayıncılık.2. Kurgun, H. (2007). Konaklama İşletmelerinde Odalar Bölümü Yönetimi: Modern Yönetim Yaklaşımları ve Gelir Yönetimi. Ankara: Detay Yayıncılık.3. Sökmen, A. (2014). Konaklama İşletmeleri İçin Micros-Fidelio Opera Ön Büro Yönetimi. Ankara: Detay Yayıncılık.
Assessment methods and criteria	1 mid-term, 1 final exam
Work Placement	Tere is none.
Catalog Content	Rooms Division and Its Role in the Hotel Operations; Rooms Division Organization: Personnel, duties, and responsibilities; Front Office Operations: Reservation, reception, cashier, and switchboard operations; Guest Check-in, Accommodation, and Check-out Procedures; Housekeeping Operations: Planning, organizing, directing, and controlling; Introduction to Opera Hotel Management System; Opera Hotel Management System: Profile operations; Opera Hotel Management System: Check-in procedures; Opera Hotel Management System: Cashier operations; Opera Hotel Management System: Housekeeping operations; Opera Hotel Management System: Reports; Opera Hotel Management System.