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Week - 1
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The Place and Importance of Sales in Marketing
1. Unit |
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Week - 2
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The Profession of Salesman and the Factors that are Effective in Sales 2. Unit |
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Week - 3
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Verbal and Non-Verbal Communication in Sales 3. Unit |
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Week - 4
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Verbal and Non-Verbal Communication in Sales 3. Unit |
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Week - 5
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Information Collection and Preparation for Sale 4. Unit |
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Week - 6
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Deciphering the Midterm Exam Question |
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Week - 7
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Midterm Exams |
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Week - 8
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Presentation Techniques in Sales 5. Unit |
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Week - 9
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Customer Objections and Methods of Meeting Customer Objections 6. Unit |
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Week - 10
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Customer Objections and Methods of Meeting Customer Objections 6. Unit
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Week - 11
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Sales Closing Techniques 7. Unit |
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Week - 12
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Customer Relationship Management and Customer Service 8. Unit |
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Week - 13
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Final Exam Question Solution |
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Week - 14
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Final |