Akademik Dersler - Tanıtım

Course Title	Code	Compulsory/Elective	Laboratory + Practice	ECTS
Hotel Hospitality Services	KOİ201U	III. SEMESTER	0+0	5.0

Language of Instruction	Türkçe
Course Type	Required Courses
Course Instructor(s)	Assoc. Prof. Dr. Dilek ACAR
Mode of Delivery	Distance Educaton
Prerequisites	There is no prerequisite or co-requisite for this course.
Courses Recomended	None
Recommended Reading List	None
Assessment methods and criteria	Midterm (Test) and a Final Exam (Test)
Work Placement	None
Catalog Content	Introduction to Hospitality Services: Organization of hospitality services, Working schedule; Room types and pricing; Information Systems and Communication; Reservation Process: Reservation types, Reservation information systems, Pricing and room sales; Hospitality Process and Front Cashiering; Check-in/Check-out; Cusotmers' Accounts; Front Office Controlling; Cleaning Operations: Introduction to cleaning, Cleaning Operations, Spatial cleaning functions; Cleaning Equipment; pH Value in Cleaning, Cleaning chemicals, Natural cleaning.