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1 |
to evaluate and discuss data and problems, and to offer solutions, |
|
2 |
to think critically, and to acquire and analyze information from different sources in order to identify strengths and weaknesses of alternative solutions, assessments and approaches to issues, |
|
3 |
to plan and manage activities for vocational development of employees in the sectors related to tourism industry, |
|
4 |
to communicate in a foreign language (ELPGS, Level B1), |
|
5 |
to use information and communication technologies (ECDL-A), |
|
6 |
to be inclined to collaboration, to have leadership skills and to communicate with specialists in other fields, |
|
7 |
to have quantitative and statistical research and analysis skills, to foresee the results of decisions and make accurate predictions, to consider cause-effect relationships, to think analytically, and to develop strategic approaches, |
|
8 |
to seek continuous development by self-evaluation, and to take an active role in improving the institution and themselves through new ideas and information, |
|
9 |
to comply with basic values, principles and the laws and regulations about tourism, and to have necessary information and awareness about occupational health and safety, social security rights, quality control and management and protection of environment, |
|
10 |
to identify the needs and demands of employees and society related to the field, to have knowledge of the socio-cultural and economic characteristics of the country and the close environment, and to plan, apply and manage the teaching and learning processes accordingly, |
|
11 |
to abide by ethics of the field and have social responsibility, |
|
12 |
to present information, discussions and analyses about accommodation management to administrators, partners and people out of the field, |
|
13 |
to offer solutions to unforeseen complicated problems in the field of tourism, and to be original and autonomous in solution-making processes and decide individually, |
|
14 |
to organize, coordinate, manage and monitor the enterprise, |
|
15 |
to analyze, plan, apply, supervise the service processes about accommodation, and to improve and restructure service processes when needed, |
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16 |
to use service policies and strategies, and to revise, improve, evaluate and apply service processes to satisfy customers, and to develop and administer customer satisfaction questionnaires, |
|
17 |
to identify, use and protect physical environment, equipment and technologies about an accommodation enterprise, |
|
18 |
to have detailed information about the departments and duties in an accommodation enterprise, |
|
19 |
to have basic information about research methods in the field of tourism, |
|
20 |
to have knowledge of internal and external factors, management, policies, strategies related to a business as well as relations and interactions among departments in a business, |
|
21 |
to interpret and use the information, theories and models in accommodation management and tourism and related disciplines, |
|
22 |
to collect information to apply new risk reducing methods, and to evaluate risks, safety and health in an enterprise, |
|
23 |
to carry out projects in the field of accommodation management. |
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