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About the Programme Academic Staff Program Qualifications Lessons Matrix of Course & Program Qualifications Turkish Qualifications Framework (TQF) TQF & Program Qualifications
  2. Course Structure Diagram with Credits
  3. Hotel Hospitality Services
  4. Description
  • Description
  • Learning Outcomes
  • ECTS Credit Load
  • Course's Contribution to Program
  • Learning Outcomes & Program Qualifications
Last Updated: 02/10/2018

Code - Course Title Course Type Laboratory + Practice ECTS
KOİ201U - Hotel Hospitality Services III. SEMESTER 0 +0 5.0
Language of Instruction Türkçe
Course Type Required Courses
Course Instructor(s) Assoc. Prof. Dr. Dilek ACAR
Mode of Delivery Distance Educaton
Place of Delivery
Used Educational Platforms
Prerequisites There is no prerequisite or co-requisite for this course.
Courses Recomended None
Recommended Resources None
Work Placement None
Aims of the Course

Weeks Learning Outcomes Topics Teaching Methods
Week - 1 Introduction to Hospitality Services
Week - 2 Major Operations in Hospitality
Week - 3 Hospitatlity Information Systems
Week - 4 Communication in Hospitality
Week - 5 Reservation Types and Information Systems
Week - 6 Reservation Process and Sales
Week - 7 Hospitality Process
Week - 8 Front Cashinering and Customers' Accounts
Week - 9 Front Office Controlling
Week - 10 Introduction to Cleaning
Week - 11 Cleaning Operations
Week - 12 Cleaning Equipment
Week - 13 Cleaning Chemicals
Week - 14 Natural Cleaning

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Assessment Method and Passing Requirements
Quamtity Percentage (%)
1.Midterm Exam 1 30
Final Exam 1 70
Toplam (%) 100

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