| Language of Instruction |
Türkçe |
| Course Type |
Area Elective Courses |
| Course Instructor(s) |
|
| Mode of Delivery |
Face to Face |
| Prerequisites |
There is no prerequisite or co-requisite for this course. |
| Courses Recomended |
There is no recommended optional programme component for this course. |
| Recommended Reading List |
|
| Assessment methods and criteria |
1 Midterm and 1 Final Exam. |
| Work Placement |
Not Applicable |
| Catalog Content |
Concept of Process; Importance of Process Management and Process Documentation; Process Improvement: Process improvement stages, Process improvement methods; Productivity Management: Types of productivity, Increasing productivity; Performance management; Job Analysis and Job Processes; Tools Used in Process Evaluation and Solution; Process Management in the Front Office; Process Management in Housekeeping; Process Management in Restaurants; Process Management in Travel Agencies; Process Management in Airports; Process Management in Cruise Ships and Ports. |
Anadolu Info Package 
Turkish 
English