| Catalog Content |
Concept of Support Services: Banquet (banquet) Management, Customer Relations, Public Relations, Security, Animation, Budgeting: Budget and Related General Statements, Budget Preparation Process in Hotels, Hotel Administration Elements of the General Budget, hotel management Budgetary Control, Customer Relations: Customer Relations Concepts related to management, Customer Service, Customer Loyalty, Customer Complaints, Customer Relationship Process, Public Relations: Public Relations Process, Public Relations Media: Animation: Leisure, Recreation, Animation, Animation Services Administration, Security Services: Security Equipment , Emergency |
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