Anadolu Info Package Anadolu Info Package
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About the Programme Academic Staff Program Qualifications Lessons Matrix of Course & Program Qualifications Turkish Qualifications Framework (TQF) TQF & Program Qualifications
  1. Faculty of Tourism
  2. Department of Tourism Management
  3. Course Structure Diagram with Credits
  4. CRS Applications-Amadeus
  5. Description
  • Description
  • Learning Outcomes
  • ECTS Credit Load
  • Course's Contribution to Program
  • Learning Outcomes & Program Qualifications
Last Updated: 18/02/2026

Code - Course Title Compulsory/Elective Laboratory + Practice ECTS
TRZ458 - CRS Applications-Amadeus VII. SEMESTER 3 +0 5.0
Language of Instruction Türkçe
Course Type Area Elective Courses
Course Instructor(s) DOÇ. DR. İNCİ OYA COŞKUN
Mode of Delivery The mode of delivery of this course is Face to face
Place of Delivery
Used Educational Platforms
Prerequisites None
Courses Recomended Students who are taking/are going to take this course are recommended to take TRZ 202 Travel Agencies and Tour Operators and SHU210 Ticketing courses as well.
Recommended Resources Amadeus Reservation Training Handbook
Work Placement N/A
Aims of the Course

Weeks Learning Outcomes Topics Teaching Methods
Week - 1 Encoding, Decoding
Week - 2 Information and Help pages
Week - 3 Availability and Timetable Entries
Week - 4 Selling From Availability
Week - 5 Passenger Name Record (PNR) entries
Week - 6 Special Request and Message (OSI, SSR) Entries
Week - 7 Group Reservation
Week - 8 Split Files
Week - 9 Customer Profile Entries
Week - 10 Fare Display
Week - 11 Fare Options
Week - 12 Ticketing
Week - 13 Hotel and Car Reservation
Week - 14 Important Issues About Ticketing

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Assessment Method and Passing Requirements
Quamtity Percentage (%)
Toplam (%)

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