Week - 1 |
Process and Business Process |
Week - 2 |
Management Approach and Business Process |
Week - 3 |
Desing of Business Process |
Week - 4 |
Level of Business Process |
Week - 5 |
Operational Business Process: Reception |
Week - 6 |
Operational Business Process: Food and Beverage |
Week - 7 |
Operational Business Process: Housekeeping |
Week - 8 |
Operational Business Process: Supporting Service Process |