Week - 1 |
Introduction to the course |
Week - 2 |
Definition and the scope of the concept of reputation |
Week - 3 |
The relationship of corporate image, identity and reputation |
Week - 4 |
The relationship of corporate culture, behaviour and reputation |
Week - 5 |
The importance of corporate reputation in public relations |
Week - 6 |
Reputation components: Emotional attraction, products and services |
Week - 7 |
Reputation components: Financial performance |
Week - 8 |
Reputation components: Vision and leadership |
Week - 9 |
Reputation components: Work environment |
Week - 10 |
Reputation components: Social responsibility |
Week - 11 |
Measurement of reputation |
Week - 12 |
Case study analyses |
Week - 13 |
Case study analyses |
Week - 14 |
General review |