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Week - 1 |
The Concept of Quality in Health Care Services |
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Week - 2 |
Customer Satisfaction in Healthcare Organizations |
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Week - 3 |
Measuring Quality in Health Care-1 |
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Week - 4 |
Measuring Quality in Health Care-2 |
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Week - 5 |
Teamwork in Quality Improvement-1 |
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Week - 6 |
Teamwork in Quality Improvement-2 |
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Week - 7 |
Midterm |
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Week - 8 |
Continuous Improvement |
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Week - 9 |
Tools Used in Quality Improvement |
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Week - 10 |
Health Services Accreditation, Certification and Quality Awards-1 |
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Week - 11 |
Health Services Accreditation, Certification and Quality Awards-2 |
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Week - 12 |
Patient Safety-1 |
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Week - 13 |
Patient Safety-2 |
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Week - 14 |
Final Examination |
Anadolu Info Package 
Turkish 
English