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Week - 1
|
History of hospitality, evolution of the hotel industry |
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Week - 2
|
Classification of hospitality businesses
Qualifications of hospitality organisations personnel |
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Week - 3
|
Management and Organization in Hospitality Businesses I |
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Week - 4
|
Management and organization in hospitality businesses II |
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Week - 5
|
Rooms division management in hospitality business |
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Week - 6
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Sales and revenue management in hospitality business |
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Week - 7
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Human resources management in hospitality business |
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Week - 8
|
Mid-term |
|
Week - 9
|
Marketing in hospitality business |
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Week - 10
|
Customer relationship management in hospitality business |
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Week - 11
|
Sustainability management in hospitality business |
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Week - 12
|
Technology management in hospitality business |
|
Week - 13
|
Support services management in hospitality businesses |
|
Week - 14
|
Field trip |
Anadolu Info Package 
Turkish
English