|
Week - 1
|
The Concept of Quality in Health Care Services |
|
Week - 2
|
Customer Satisfaction in Healthcare Organizations |
|
Week - 3
|
Measuring Quality in Health Care-1 |
|
Week - 4
|
Measuring Quality in Health Care-2 |
|
Week - 5
|
Teamwork in Quality Improvement-1 |
|
Week - 6
|
Teamwork in Quality Improvement-2 |
|
Week - 7
|
Midterm |
|
Week - 8
|
Continuous Improvement |
|
Week - 9
|
Tools Used in Quality Improvement |
|
Week - 10
|
Health Services Accreditation, Certification and Quality Awards-1 |
|
Week - 11
|
Health Services Accreditation, Certification and Quality Awards-2 |
|
Week - 12
|
Patient Safety-1 |
|
Week - 13
|
Patient Safety-2 |
|
Week - 14
|
Final Examination |
Anadolu Info Package 
Turkish
English