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Week - 1
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Introduction to Emergency Call Services |
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Week - 2
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Emergency Establishments |
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Week - 3
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Electrical-Electronic Systems of Emergency Call Centers |
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Week - 4
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Operation of the Emergency Management System |
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Week - 5
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Stress and Time Management in Emergency Call Services |
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Week - 6
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Management of Emergency Warning and Calls in the World and in our Country |
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Week - 7
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Midterm |
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Week - 8
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Crime Scene and Emergency Call Center Communication |
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Week - 9
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Problems Encountered in Emergency Call Centers |
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Week - 10
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The European Single Emergency Number (112) Application |
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Week - 11
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European Single Emergency Number Application Process in Turkey |
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Week - 12
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Application Examples of Technology in Emergency Call and Response Services |
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Week - 13
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The Role of Emergency Call Centers in Mass Incidents |
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Week - 14
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Final Examination |
Anadolu Info Package 
Turkish
English