Akademik Dersler - İçerik

Define concepts related to emotional intelligence
• Define major concepts of emotional intelligence • Relate emotional intelligence to communication management • Compare various understanding of emotional intelligence competences
Summarize emotion theories
• Summarize basic theories of emotion • Explain contributions of each theory to understanding of emotion • Relate emotion theories to approaches of communication management
Indicate competences of emotional intelligence
• Describe the emotional intelligence process • Explain basic principles of emotions • Indicate the principles of emotion management in communication • Apply principles of emotional management in various situations
Discuss applications of emotional intelligence in various areas
• Describe the scope of emotional intelligence • Discuss areas in which emotional intelligence is used commonly • Evaluate emotional intelligence practices in different areas • Relate national and international agendas to emotional intelligence
Identify new issues and trends regarding emotional intelligence
• Identify current debates and hot issues related to emotional intelligence • Discuss the arguments of proponents and opponents of emotional intelligence • Evaluate new trends and developments in the area of emotional intelligence