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LO-1
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to define conflict processes |
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LO-2
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to analyze causes of conflict |
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LO-3
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to define the relationship between power and interpersonal conflict management styles |
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LO-4
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to analyze the relationship between negotiation and conflict |
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LO-5
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to analyze the relationship between mediation and conflict |
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LO-6
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to use anger management approaches in conflict management |
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LO-7
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to evaluate the position and importance of communication in conflict management |
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LO-8
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to evaluate the relationship between conflict management approaches in organizations and leadership styles |