Catalog Content |
Introduction to Housekeeping and Working Areas; Housekeeping and Service Industry: Lodging; Hospitals; Cleaning Firms; Business and Shopping Centers; Housekeeping Management Functions: Planning, Organization, Coordination, Control; Housekeeping and Human Resource Management: Recruiting, Selecting, Hiring, Orienting, Training, Scheduling, Motivating and Disciplining; Communication and Documents in Used communication; Material Management in Housekeeping Department; Budgeting in housekeeping: Decoration; Customer Safety; Methods of hygienic cleaning and care; Laundry Services; Quality in housekeeping. |