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About the Programme Academic Staff Program Qualifications Lessons Matrix of Course & Program Qualifications Turkish Qualifications Framework (TQF) TQF & Program Qualifications
  1. Faculty of Tourism
  2. Department of Tourism Management
  3. Course Structure Diagram with Credits
  4. Operations Management in Tourism Enterprises
  5. Description
  • Description
  • Learning Outcomes
  • ECTS Credit Load
  • Course's Contribution to Program
  • Learning Outcomes & Program Qualifications
Last Updated: 02/03/2026

Code - Course Title Compulsory/Elective Laboratory + Practice ECTS
TRZ433 - Operations Management in Tourism Enterprises VII. SEMESTER 3 +0 3.0
Language of Instruction Türkçe
Course Type Area Elective Courses
Course Instructor(s) DOÇ. DR. MUNE MOĞOL SEVER
Mode of Delivery Face to face
Place of Delivery
Used Educational Platforms
Prerequisites That is recommended İŞL 151 General Business Administration and TRZ151 General Tourism Information courses before this course
Courses Recomended
Recommended Resources Since the course is held face to face, those taking the course are responsible for what is explained in class.recommended readings1. Operations Management : A Research OverviewMichael A. Lewis2. Essential Guide to Operations Management: Concepts and Case NotesEditor(s):David R. Bamford, Paul L. Forrester
Work Placement -
Aims of the Course

Weeks Learning Outcomes Topics Teaching Methods
Week - 1 Introduction to Operations (Production) Management
Week - 2 Tourism Business Management and Production Systems
Week - 3 Types of Production Systems in Service Enterprises
Week - 4 Efficiency Management in Tourism Enterprises
Week - 5 Capacity planning in Tourism Enterprises
Week - 6 Stock management in Tourism Enterprises
Week - 7 Facility layout in Tourism Enterprises
Week - 8 Production resource planning Enterprise resource planning
Week - 9 Production resource planning Enterprise resource planning
Week - 10 Quality management
Week - 11 Digital Transformation and industrial revolutions
Week - 12 Digital transformation and Service businesses
Week - 13 Digital applications in tourism businesses
Week - 14 Project evaluations and closing

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Assessment Method and Passing Requirements
Quamtity Percentage (%)
1.Midterm Exam 1 25
Final Exam 1 50
Practice 1 25
Toplam (%) 100

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