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About the Programme Academic Staff Program Qualifications Lessons Matrix of Course & Program Qualifications Turkish Qualifications Framework (TQF) TQF & Program Qualifications
  1. Graduate School
  2. Department of Open and Distance Learning
  3. Non-Thesis Master’s Degree in Open and Distance Learning
  4. Distance Education Program (Non-Thesis Master's) (Distance Education)
  5. Course Structure Diagram with Credits
  6. Support Services Distance Learning
  7. Description
  • Description
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Last Updated: 07/10/2026

Code - Course Title Course Type Laboratory + Practice ECTS
UZÖ534 - Support Services Distance Learning II. SEMESTER 3 +0 6.0
Language of Instruction Türkçe
Course Type Elective Courses
Course Instructor(s) PROF. DR. BERRİN ÖZKANAL
Mode of Delivery Online
Place of Delivery Online
Used Educational Platforms Online
Prerequisites There are no prerequisites or corequisites for this course.
Courses Recomended -
Recommended Resources Simpson, Ormond (2006). Supporting students in online, open, and distance learning
Work Placement -
Aims of the Course The objective of this course is to analyze the theoretical underpinnings of both academic and non-academic support services that significantly affect student achievement, contentment, and retention in distance learning environments; additionally, it seeks to furnish students with the skills necessary for strategic planning and execution in this domain by exploring the design, delivery, management, and assessment of these services through contemporary frameworks and best practices.

Weeks Learning Outcomes Topics Teaching Methods
Week - 1 Introduction of the course Lecture Question & Answer
Week - 2 Concepts and theories in open and distance education Lecture Question & Answer Discussion Team/Group Work Demonstration Document/Text/Data Analysis
Week - 3 Theories of support services in open and distance education Lecture Question & Answer Discussion Team/Group Work Brain Storming Document/Text/Data Analysis
Week - 4 Support services in open and distance education: Applications Lecture Question & Answer Discussion Team/Group Work Document/Text/Data Analysis
Week - 5 Learner support in open, distance and online learning environments Lecture Discussion Team/Group Work Brain Storming Document/Text/Data Analysis
Week - 6 Types of learner support in open and distance education Lecture Question & Answer Discussion Team/Group Work Document/Text/Data Analysis
Week - 7 Non-academic support in open and distance education Lecture Question & Answer Discussion Team/Group Work Document/Text/Data Analysis
Week - 8 Academic support in open and distance education Lecture Question & Answer Discussion Brain Storming Document/Text/Data Analysis
Week - 9 Learner support services for success in open and distance education Lecture Question & Answer Discussion Brain Storming Document/Text/Data Analysis
Week - 10 Success-oriented learner support design Lecture Question & Answer Discussion Brain Storming Document/Text/Data Analysis
Week - 11 Student Presentations Lecture Question & Answer Discussion Team/Group Work Case Study Brain Storming Research and Inquiry Document/Text/Data Analysis
Week - 12 Student Presentations Lecture Question & Answer Discussion Team/Group Work Brain Storming Research and Inquiry Document/Text/Data Analysis
Week - 13 Student Presentations Lecture Question & Answer Discussion Team/Group Work Brain Storming Research and Inquiry Document/Text/Data Analysis
Week - 14 Support services in open and distance learning: Turkey applications Lecture Question & Answer Discussion Team/Group Work Brain Storming Research and Inquiry Document/Text/Data Analysis

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  • Doctorate Degree / Proficieny in Arts
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