Anadolu Info Package Anadolu Info Package
  • Info on the Institution
  • Info on Degree Programmes
  • Info for Students
  • TR
About the Programme Academic Staff Program Qualifications Lessons Matrix of Course & Program Qualifications Turkish Qualifications Framework (TQF) TQF & Program Qualifications
  1. Open Education Faculty
  2. Call Center Services
  3. Course Structure Diagram with Credits
  4. Sales Management and Telephones Sales
  5. Description
  • Description
  • Learning Outcomes
  • ECTS Credit Load
  • Course's Contribution to Program
  • Learning Outcomes & Program Qualifications
Last Updated: 06/10/2026

Code - Course Title Course Type Laboratory + Practice ECTS
ÇMH206U - Sales Management and Telephones Sales IV. SEMESTER 0 +0 5.0
Language of Instruction Türkçe
Course Type Elective Courses
Course Instructor(s) Prof. Dr. Funda Erzurum
Mode of Delivery Distance Education
Place of Delivery
Used Educational Platforms
Prerequisites There is no prerequisite or co-requisite for this course.
Courses Recomended There are no recommended courses related to the course.
Recommended Resources Satış Yönetimi ve Telefonda Satış
Work Placement There is no internship or practice for this course.
Aims of the Course

Weeks Learning Outcomes Topics Teaching Methods
Week - 1 Sales Management
Week - 2 Personal Sales and the Sales Process
Week - 3 Planning and Organizing the Sales Force
Week - 4 Developing the Sales Force
Week - 5 Midterm Question Work Out
Week - 6 Midterm Question Work Out
Week - 7 Midterm
Week - 8 Motivation and Reward
Week - 9 Evaluation of the Sales Force
Week - 10 Telephone Sales Process and Techniques
Week - 11 Telephone Marketing and Sales
Week - 12 Final Exam Work Out
Week - 13 Final Exam Work Out
Week - 14 Final Exam

No content has been provided.

No content has been provided.

No content has been provided.


Assessment Method and Passing Requirements
Quamtity Percentage (%)
1.Midterm Exam 1 30
Final Exam 1 70
Toplam (%) 100

Info on the Institution

  • Name and Adress
  • Academic Calendar
  • Academic Authorities
  • General Description
  • List of Programmes Offered
  • General Admission Requirements
  • Recognition of Prior Learning
  • Registration Procedures
  • ECTS Credit Allocation
  • Academic Guidance

Info on Degree Programmes

  • Doctorate Degree / Proficieny in Arts
  • Master's Degree
  • Bachelor's Degree
  • Associate Degree
  • Open&Distance Education

Info for Students

  • Cost of living
  • Accommodation
  • Meals
  • Medical Facilities
  • Facilities for Special Needs Students
  • Insurance
  • Financial Support for Students
  • Student Affairs Office

Info for Students

  • Learning Facilities
  • International Programmes
  • Practical Information for Mobile Students
  • Language courses
  • Internships
  • Sports and Leisure Facilities
  • Student Clubs