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Week - 1 |
Introduction to Emergency Call Services |
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Week - 2 |
Emergency Establishments |
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Week - 3 |
Electrical-Electronic Systems of Emergency Call Centers |
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Week - 4 |
Operation of the Emergency Management System |
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Week - 5 |
Stress and Time Management in Emergency Call Services |
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Week - 6 |
Management of Emergency Warning and Calls in the World and in our Country |
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Week - 7 |
Midterm |
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Week - 8 |
Crime Scene and Emergency Call Center Communication |
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Week - 9 |
Problems Encountered in Emergency Call Centers |
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Week - 10 |
The European Single Emergency Number (112) Application |
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Week - 11 |
European Single Emergency Number Application Process in Turkey |
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Week - 12 |
Application Examples of Technology in Emergency Call and Response Services |
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Week - 13 |
The Role of Emergency Call Centers in Mass Incidents |
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Week - 14 |
Final Examination |
Anadolu Info Package 
Turkish 
English