Week - 1 |
Fundamentals of B2B marketing |
Week - 2 |
B2B Marketing Theory |
Week - 3 |
Relationship Marketing |
Week - 4 |
network Theory |
Week - 5 |
Customer Behaviour Models in B2B |
Week - 6 |
Analysis of Buying Center |
Week - 7 |
Analysis of Selling Center |
Week - 8 |
Customer Acquisition and Loyalty |
Week - 9 |
Customer satisfaction in the B2B Market |
Week - 10 |
Customer Experience Management in the B2B Market |
Week - 11 |
Managing of customer insight and foresight |
Week - 12 |
Customer Relations Management |
Week - 13 |
Customer journey analysis |
Week - 14 |
Case study |