Language of Instruction |
Türkçe |
Course Type |
Required Courses |
Course Instructor(s) |
Assoc. Dr. Medet Yolal |
Mode of Delivery |
Distance education |
Prerequisites |
There is no prerequisite or co-requisite for this course. |
Courses Recomended |
There is no recommended optional programme component for this course. |
Recommended Reading List |
Özel, Ç. H., Emeksiz, M., Yolal, M ve Yılmaz, H. (2012). Odalar Bölümü Yönetimi. (Ed. Medet Yolal). Eskişehir: Açıköğretim Yayınları |
Assessment methods and criteria |
Midterms and finals are performed in multiple choice format. |
Work Placement |
N/A |
Catalog Content |
Rooms Division: Front office, Housekeeping, Uniformed services; Front Office: Significance and responsibilities of front office; Customer and Room Types; Cooperation and Communication in Rooms Division; Pricing in Rooms Division; Outsourcing in Rooms Division; Energy and Water Management in Rooms Division: Cogeneration and trigeneration; Rooms Division and Information Technologies; External information systems, Internal information systems; Ethics in Rooms Division: Ethical issues in front office, Ethical issues in housekeeping, Ethical issues in uniformed services. |