| Language of Instruction |
Türkçe |
| Course Type |
Required Courses |
| Course Instructor(s) |
Öğr. Grv. Ömür ÖZKUK |
| Mode of Delivery |
Distance Education |
| Prerequisites |
There is no prerequisite or co-requisite for this course. |
| Courses Recomended |
There are no other recommended courses related to this course. |
| Recommended Reading List |
No |
| Assessment methods and criteria |
1 Midterm and 1 Final Exam. |
| Work Placement |
There is no internship or application for this course. |
| Catalog Content |
The Place and Importance of Sales in Marketing, The Profession of Salesman and the Factors that Affect Sales, Verbal and Non-Verbal Communication in Sales, Information Collection and Preparation for Sale, Presentation Techniques in Sales, Customer Objections and Methods of Meeting Customer Objections, Sales Closing Techniques, Customer Relationship Management and Customer Service. |
Anadolu Info Package 
Turkish 
English