Language of Instruction |
Türkçe |
Course Type |
Required Courses |
Course Instructor(s) |
ÖĞR. GÖR. ARZU KONUK |
Mode of Delivery |
face to face |
Prerequisites |
There is no prerequisite or co-requisite for this course. |
Courses Recomended |
There is no recommended optional programme component for this course. |
Recommended Reading List |
N/A |
Assessment methods and criteria |
Midterm exam (40 %) and Fial (60 %) midterm examIı: Homework Final exam: |
Work Placement |
Not Applicable |
Catalog Content |
Front office in accommodation enterprises; Front Office terminology; Terminolojical Expresions Used At The Reseption, Rezervation, Consierge, Santral and Fronted; Systems Used in Front Office; Relationship Of The Front Office With Other Departments; Reservation Process;Accomodation process; Front Office Management Functions; Commınication At The Front Office; Forms Used İn The Front Office; supervision Of Front Office Activities. |