Catalog Content |
The Concept of Crisis and Its Main Features; Stages and Types of Crises; Risk Communication; Issue Management; Digital Crisis Communication Management; Preparation of Pre-Crisis Communication Plan; Crisis Communication Management Strategies and Models; Communication Activities in the Crisis Process; Response Strategies in Crisis Communication; Evaluation of Post-Crisis Communication Activities; Post-Crisis Communication and Reputation Management; Crisis Communication Management Guidelines Checklists; Crisis Communication and Ethics; Crisis Communication Case Studies |