| Language of Instruction |
Türkçe |
| Course Type |
Area Elective Courses |
| Course Instructor(s) |
DR. ÖĞR. ÜYESİ ERDEM KORKMAZ |
| Mode of Delivery |
Face to face |
| Prerequisites |
There is no prerequisite or co-requisite for this course. |
| Courses Recomended |
There is no recommended optional programme component for this course. |
| Recommended Reading List |
N/A |
| Assessment methods and criteria |
Midterm exam (40 %) and Fial (60 %) midterm examIı: Homework Final exam: |
| Work Placement |
Not Applicable |
| Catalog Content |
The Function and Importance of Front Office in Hotels; Front Office Operations, Basics applications: Reservation, Reception, Information, cashiering and night audit; Check-In and Check-Out Operations; Customer Services: Customer relations; Front Office Reports and Equipment; Front Office Workshifts: Daytime shift, Evening shift, Night shift; Front Office Applications: Cases in Front Office, Front Office applications in hotels. |
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