Akademik Dersler - İçerik

Weeks	Topics
Week - 1	The Function and Importance of Front Office in Hotels
Week - 2	Front Office Operations, Basics and Applications: Reservation
Week - 3	Front Office Operations, Basics and Applications: Reception
Week - 4	Front Office Operations, Basics and Applications: Information
Week - 5	Front Office Operations, Basics and Applications: Cashiering
Week - 6	Front Office Operations, Basics and Applications: Night Audit;
Week - 7	Check-In
Week - 8	Check-Out
Week - 9	Customer Services: Customer relations;
Week - 10	Front Office Reports
Week - 11	Front Office Equipment;
Week - 12	Front Office Workshifts: Daytime shift, Evening shift,
Week - 13	Front Office Workshifts: Night shift;
Week - 14	Front Office Applications: Cases in Front Office, Front Office applications in hotels.