| Language of Instruction |
Türkçe |
| Course Type |
Elective Courses |
| Course Instructor(s) |
DR. ÖĞR. ÜYESİ MUNE MOĞOL SEVER |
| Mode of Delivery |
face to face |
| Prerequisites |
- |
| Courses Recomended |
- |
| Recommended Reading List |
• Heizer,J. ve Render, B. (2016). Principles of Operation Management• Nahmias, S. (2009). Production and operation analysis. • Johnston, R. (2009). Cases in operation management |
| Assessment methods and criteria |
2 midterms, 1 final and homework |
| Work Placement |
- |
| Catalog Content |
Operation Management in Service Industry; Forecasting for Enterprises and Demand Management; Material Requirement Planning; Stock Management in Service Enterprises; Logistic; Quality Costs and Statistical Process Control for Service Enterprises; Service Design and Management Principles; Personnel Scheduling in Service Enterprises; Capacity Planning for Service Enterprises; Facility Location; Case Studies in Service Enterprises. |