|
Week - 1
|
Operation management in service industry |
|
Week - 2
|
Productivity measurement in service industry |
|
Week - 3
|
Material requirement planning and demand management |
|
Week - 4
|
Stock management in service enterprises |
|
Week - 5
|
Supply chain management and logistic in service enterprises |
|
Week - 6
|
Service planning and design |
|
Week - 7
|
Personnel scheduling |
|
Week - 8
|
Capacity planning in service industry |
|
Week - 9
|
Facility location |
|
Week - 10
|
Quality management and statistical process control in service industry |
|
Week - 11
|
Business Process Modelling |
|
Week - 12
|
Case studies in service enterprises |
|
Week - 13
|
Special subjects |
|
Week - 14
|
Case studies in tourism enterprises |