|
Week - 1 |
Operation management in service industry |
|
Week - 2 |
Productivity measurement in service industry |
|
Week - 3 |
Material requirement planning and demand management |
|
Week - 4 |
Stock management in service enterprises |
|
Week - 5 |
Supply chain management and logistic in service enterprises |
|
Week - 6 |
Service planning and design |
|
Week - 7 |
Personnel scheduling |
|
Week - 8 |
Capacity planning in service industry |
|
Week - 9 |
Facility location |
|
Week - 10 |
Quality management and statistical process control in service industry |
|
Week - 11 |
Business Process Modelling |
|
Week - 12 |
Case studies in service enterprises |
|
Week - 13 |
Special subjects |
|
Week - 14 |
Case studies in tourism enterprises |
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