| Field Qualifications | 1 | 2 | 3 | 4 | 5 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 |
| Cooperates with team members and takes responsibility | 0 | 3 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | | | | | |
| Recalls basic knowledge in the field. | 0 | 0 | 3 | 1 | 3 | 3 | 3 | 1 | 3 | 1 | | | | | |
| Recognises and interprets the legal regulations, vocational standards and applications. | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 1 | 1 | 1 | | | | | |
| Recognises and interprets internal and external factors of the organization in the field. | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 1 | 1 | | | | | |
| Recalls and defines the information about the processes of producing services and transactions. | 0 | 3 | 1 | 1 | 2 | 1 | 3 | 1 | 3 | 1 | | | | | |
| Uses her/his information about the business environment and the profession. | 0 | 3 | 3 | 2 | 2 | 3 | 3 | 2 | 3 | 2 | | | | | |
| Applies, evaluates and develops the service processes according to the needs and wishes of consumers and suggest solutions fort he problems affecting the service process. | 0 | 3 | 3 | 3 | 1 | 3 | 2 | 1 | 3 | 2 | | | | | |
| Defines the problems, produces and presents solutions. | 2 | 2 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 2 | | | | | |
| Self evaluates and assesses practices. | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | | | | | |
| Identifies, uses and maintains the physical conditions, tools, equipment and technologies. | 0 | 0 | 0 | 0 | 3 | 2 | 0 | 0 | 3 | 3 | | | | | |
| Works independently in the field. | 0 | 3 | 3 | 2 | 1 | 3 | 1 | 2 | 3 | 3 | | | | | |
| Follows the current developments related to the field. | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 3 | | | | | |
| Revises and develops his knowledge and skills with the awareness of life-long learning. | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 3 | | | | | |
| Communicates effectively in inter personal and inter cultural level. | 0 | 1 | 0 | 1 | 0 | 0 | 3 | 3 | 0 | 0 | | | | | |
| Uses the software, computer and information technologies in the basic level. | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 2 | | | | | |
| Recognises the privacy and secrecy of private life of the people they serve. | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 1 | 1 | | | | | |
| Demonstrates care for personal hygiene, dresses and appearance. | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 | | | | | |
| Recognises the differences among people and cultures and respect these differences. | 2 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 1 | | | | | |
| Develops the knowledge and skills of team members and evaluates their performances. | 1 | 3 | 0 | 1 | 3 | 0 | 0 | 3 | 1 | 1 | | | | | |
Anadolu Info Package 
Turkish 
English