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1
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Cooperates with team members and takes responsibility |
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2
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Recalls basic knowledge in the field. |
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3
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Recognises and interprets the legal regulations, vocational standards and applications. |
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4
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Recognises and interprets internal and external factors of the organization in the field. |
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5
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Recalls and defines the information about the processes of producing services and transactions. |
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6
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Uses her/his information about the business environment and the profession. |
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7
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Applies, evaluates and develops the service processes according to the needs and wishes of consumers and suggest solutions fort he problems affecting the service process. |
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8
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Defines the problems, produces and presents solutions. |
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9
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Self evaluates and assesses practices. |
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10
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Identifies, uses and maintains the physical conditions, tools, equipment and technologies. |
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11
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Works independently in the field. |
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12
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Follows the current developments related to the field. |
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13
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Revises and develops his knowledge and skills with the awareness of life-long learning. |
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14
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Communicates effectively in inter personal and inter cultural level. |
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15
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Uses the software, computer and information technologies in the basic level. |
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16
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Recognises the privacy and secrecy of private life of the people they serve. |
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17
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Demonstrates care for personal hygiene, dresses and appearance. |
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18
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Recognises the differences among people and cultures and respect these differences. |
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19
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Develops the knowledge and skills of team members and evaluates their performances. |